Privacy Policy

Information we collect

We collect information you provide directly, including your name, company or brokerage, email address, phone number, website, listing details, and any message you submit through our forms.

When you call a LEO number, we may collect call audio, transcripts, caller phone number, and the details discussed during the call, such as the property of interest, intended use, space requirements, and timing.

We also collect limited technical information such as device type, browser, referring page, and general location derived from your IP address.

Call recording and communication consent

Calls placed to demonstration or client leasing numbers may be recorded and transcribed for quality, training, documentation, and follow-up purposes where permitted by applicable law. If you do not want a call recorded, please end the call and contact us by email instead.

By providing a phone number or email address you consent to receive communications related to your inquiry, including brochures, appointment confirmations, reminders, and follow-up messages. Message and data rates may apply. You can opt out at any time by replying with an opt-out request or contacting us.

How we use information

We use information to respond to leasing inquiries, provide broker-approved property information, deliver brochures, qualify prospective tenants, schedule property tours, create and update CRM records, notify the responsible broker, and improve our service.

We do not sell personal information.

Sharing information

Information collected on behalf of a brokerage, property manager, or owner is shared with that client and their authorized team members. We also use service providers for telephony, transcription, email delivery, scheduling, CRM, hosting, and analytics, who process information only as needed to provide these services.

We may disclose information when required by law or to protect legal rights.

Data retention

We retain call recordings, transcripts, lead records, and form submissions for as long as needed to provide the service, meet client requirements, and comply with legal obligations, after which they are deleted or de-identified.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications. To make a request, contact us using the details below. We will respond consistent with applicable law.

Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure.

Property information disclaimer

Property information delivered through LEO is based on materials supplied and approved by the brokerage, property manager, or owner. Brokers remain responsible for final verification, negotiations, legal representations, approvals, and transaction decisions. LEO does not guarantee leasing outcomes.

Contact

Questions about this policy can be sent to hello@leocre.com.

LEO is a product of Automation Solutions AI.